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Prepaid Mobile Plan
Hi, Is there a phone number I can call to speak with a rep? My prepaid account was topped up at the beginning of the month. The account states that it does not expire until April 29th. I have be...
Hi there, once the account is topped up, you need to purchase a plan otherwise your device won't work. Give that a try. If you still require assistance, you can send a private message to TELUS_Support and they can look into this with you.
C_Fun
Community Manager
Community ManagerHi there, once the account is topped up, you need to purchase a plan otherwise your device won't work. Give that a try. If you still require assistance, you can send a private message to TELUS_Support and they can look into this with you.
Hi,
Thanks for responding! Have never had to do that before, it just automatically applied to the prepaid plan. All working now.
Slàinte!
~I~
