Forum Discussion
Mwinnicki
3 years agoNeighbour
No cellular on new iPhone/SIM card
I have a new iPhone with new SIM. I have my old iPhone with its own SIM. My new phone doesn’t have cellular data but my old phone does. How do I get the cellular to work on new phone? Do I need to rem...
- 2 years ago
update:
As guided by TELUS_Support, "settings --> general --> reset iPhone ---> reset ---> delete all eSIM cards." The signal bar was back and I could make calls right away.
Thanks to everyone!
TELUS_Support
Official Support Team
2 years agoWe'll send you a message to make sure that the change took place on our end
LT1
2 years agoFriendly Neighbour
verified, thank you