MFA texts to my phone are being blocked

For some reason SMS messages to my phone for a particular vendor are now being blocked? How can I create a whitelist for that service(s)?

Official Support Team

3 months ago

Are you able to share which particular service/vendor that you're having an issue with?

Friendly Neighbour

3 months ago

I would prefer to do that privately, if possible. I will provide the vendor and number I believe is being blocked.

TELUS_Support
Official Support Team
3 months ago
For sure, we'll send you a private message.

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