Forum Discussion
Price Match Guaranteed Declined with No Reason
I got an iPhone 16 on a Nov 23 with EPP plan and service. On Black friday Bring-It-Back plan was lowered, so I applied for the Price Match Guarantee. It was declined with no reason given .I already ...
Same problem here. Price dropped 10 days after I bought my iPhone 16s (x2). Price match was declined.
Good luck. The support here messaged me and was supposed to call me which they attempted once and the call failed and I never heard from them again. I got tired of the trouble so I escalated it. The voicemail I got from that still didn’t say why they weren’t matching it but they were going to give it to me because I’d been a “loyal customer”.
Still having issues though because I just got my bill and now I’ve been charged 2x $25.84 and 1x $32.84 in one month for the financing for one phone. It’s never ending lol. I laugh because I think I would have a breakdown if I didn’t.
TELUS_SupportOfficial Support Team
Hi there, we will send you a private message.
