Forum Discussion
Stephen70
4 months agoNeighbour
Prepaid Plan won't let me make a call
I've had a Telus Prepaid plan since 2021. Every month I get a text saying my plan was automatically renewed, my credit card is charged, and everything is good. Except this month I can't make or rec...
TELUS_Support
Official Support Team
4 months agoWe’re sorry for the trouble with your Prepaid service. Please send us a private message so we can review your account, confirm the payment, and make sure your plan is properly renewed and active.