Forum Discussion
Pre-paid SIM card activation
I am unable to activate a new SIM card online for a pay as you go plan. The system continues to glitch at the payment confirmation stage. Please advise.
3 Replies
- NFtoBC
Community Power User
Can you provide a few more details?
- I went through all the steps and inputted all the information required. I provided payment information and clicked “continue” to proceed to the payment confirmation page and it keeps directing me to the home page. No confirmation of payment or service. I’ve tried multiple times with different browsers.
- NFtoBC
Have you the option to go to a Telus retail outlet? That might be quicker at this point.
