Forum Discussion
Poor coverage and speeds II
Four months ago I started this topic: In the three and half years that I've lived in central Alberta Telus coverage has been weak. I usually get only one bar at home (inside or out), two if I'm lu...
TELUS_Support
Official Support Team
Official Support TeamHi FrostyNorth - our reference to mountains was in response to another person who commented who indicated having issues with mountainous areas.
Have you spoken with the technical service team by any chance?
See my original post. The post was closed as solved and additional replies are not allowed. The issue is NOT solved. It is ongoing. Why would your team close the post as "solved"?
Did you see above that I spoke with Tier 1 support and was told this would be escalated to Tier 2 and that Tier 2 would follow up with me? That was 3 months ago... I'm still waiting for the follow up.
Neither have I received follow ups to my reports of poor coverage using the Telus map's "report an issue" function.
I've been a Telus customer for over 20 years but my patience has worn very thin.
