Forum Discussion
Outgoing Caller ID Name
It is unacceptable that Telus mobility users that have either family or business plans with multiple devices cannot set an outgoing Caller ID Name individually for each device on the plan. Curren...
TELUS_Support
Official Support Team
Official Support Team
Where is the solution? All the family members will have the same display name? This works well with Rogers and Bell.
What if I am part of a family plan?
Unfortunately, this is one of the limitations of Outbound Calling Name Display. The display name comes from the name used to create the TELUS account. Therefore, all plan members will display the same name. Plan members who don’t want to display this name can remove Outbound Calling Name Display.
