Forum Discussion
"Not registered on network" trying to make a call
Good morning, When trying to make a call, I am being thrown the error "Not registered on network". I also am seeing at the top of the screen "Emergency calls only". I have tried all the troubleshoot...
TELUS_Support
Official Support Team
Official Support TeamHello. Whereabouts are you located?
Whitby Ontario
- TELUS_Support
Gotcha. There was a congestion issue impacting customers in that area. Our team is continuing to monitor... are you still experiencing an interruption in service?
My phone has been down all morning. Is telus going to be crediting people for this. Because I use my phone for work and was unable to attend work today. Crazy day to be honest. Huge inconvenience!
- TELUS_Support
We were advised that the outage caused by a third party had been resolved. We'll send you a private message to discuss further.
