Forum Discussion
brenda_he
7 months agoNeighbour
"Not registered on network" trying to make a call
Good morning, When trying to make a call, I am being thrown the error "Not registered on network". I also am seeing at the top of the screen "Emergency calls only". I have tried all the troubleshoot...
Mbb
7 months agoNeighbour
Hello I am going through the exact same issue as Brenda. No service and not registered to network when making calls. Ive tried all those same steps. And cannot call out at all.
Mbb
7 months agoNeighbour
Please how can I fix this.
- TELUS_Support7 months ago
Official Support Team
Hello. Whereabouts are you located?
- Mbb7 months agoNeighbour
Whitby Ontario
- TELUS_Support7 months ago
Official Support Team
Gotcha. There was a congestion issue impacting customers in that area. Our team is continuing to monitor... are you still experiencing an interruption in service?