Forum Discussion

Mam's avatar
Mam
Coach
5 months ago

No contact on X. No agents

Trying to get an answer as to why increases!  With mobility by $5 one line; landline $2.   No access to X and no one answers phones. Telus, you have any agents?

 

1 Reply

  • C_Fun's avatar
    C_Fun
    Icon for Community Manager rankCommunity Manager

    Hi there, we understand rate increases can be frustrating and we’re sorry you’ve had trouble reaching us. From time to time, plan prices may change due to rising operational costs and ongoing investments in our network and services.

    Please send TELUS_Support​  a private message with your account number or phone number so we can review your specific services.