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Neil99's avatar
Neil99
Neighbour
2 years ago

Nationwide talk and text 15

Hi, I topped up my account but additional minutes do not show up in my balance, help please.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Did you select a plan after topping up? Adding the money is one step, but you may need to renew/select your specific plan afterwards using that amount you just topped up with.