Forum Discussion
Metcredit collection
I’m receiving emails from metcredit saying I’m owing 532$ to Telus, which I should pay them. They also say they were authorized to reduce the balance to 266 if I pay within 3 days. When I saw this ...
TELUS_Support
Official Support Team
Official Support TeamHi there, thanks for reaching out — we understand how concerning this must be. For assistance with this matter, we recommend giving us a call and speaking directly with our Payment Services team. They’ll be able to review your account in detail, confirm the status of the debt, and ensure any necessary updates are communicated to the collection agency.
How do I reach the payment services team?
everytime I try to speak with an agent I get denied by the IRV.
Thank you
- TELUS_Support
We'll send you a private message to get you that info!
