Forum Discussion
Leaving TELUS Mobility after 5 years
It's kind of sad to say, but I decided to switch to a different cellphone company and see how it goes after staying with TELUS for almost 5 years. The reason why I left? Inconsistent network cove...
TELUS customer service called me to asked why I left after they notice that my number was ported.
The agent was very nice and was able to retrieve the service complaint I made via chat in the past. He said he was going to re-engage the technical teams to again and I made myself available to discuss the matter with them if they want.
I actually do want to receive a call back and see this network working well. Let's see if someone really calls me and if those were just empty words.
Again, all the locations you have service issues are not cabins in the middle of the forest. They are prime prime urban locations, and it's unacceptable to not have service there.
