Forum Discussion
bigsmoke
9 months agoFriendly Neighbour
kid lost phone with prepaid 365, can't switch SIM
Hi, My kid lost his phone that has the prepaid 365 plan, Sim is lost too in the phone. I got a new SIM today and have an other phone for him but I am unable to switch the SIM, no option to do so in...
TELUS_Support
Official Support Team
8 months agoThanks for your comment bigsmoke, can you please respond to our private message? We can't assist you here since we need access to your account, thanks!
bigsmoke
8 months agoFriendly Neighbour
Account Verification Error
We weren't able to verify your account but you're still in line for a response.
Please return to the social channel and wait for a Representative to respond.
More wasted time and run around - fix this and quit wasting my time