Forum Discussion
Solved
How can I pay a prepaid plan after expired date?
My mobile phone number is a prepaid plan, which is $55 per month. The phone charge for June should be paid before 7th, I topped up two days late and the charge was considered for July. Now, my mobile...
If the funds are in the account prior to the top-up date, the existing plan is automatically renewed. If the funds are not in the account, you have 90 days to add new funds and then choose a current plan. I expect you just have to select a fresh plan in your self-service section of TELUS.com.
NFtoBC
Community Power User
Community Power UserIf the funds are in the account prior to the top-up date, the existing plan is automatically renewed. If the funds are not in the account, you have 90 days to add new funds and then choose a current plan. I expect you just have to select a fresh plan in your self-service section of TELUS.com.
