Forum Discussion

Edm's avatar
Edm
Neighbour
1 year ago
Solved

Fraud

Got a call from someone claiming to be from Telus, they knew my cell number, email address and backup number, also the telus account number. They wanted to give me a discount on my service, they want...
  • TELUS_Support's avatar
    TELUS_Support
    1 year ago

    It's most definitely fraud. To go immediately from calling you a "customer" to then asking how much you pay is quite the contradiction. 

    Our outbound numbers are never local numbers but always remain vigilant even if the number appears legitimate at first. If you shared your info with the caller, consider filing a report with the Canada Anti-fraud centre: https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm