Forum Discussion
Edm
1 year agoNeighbour
Fraud
Got a call from someone claiming to be from Telus, they knew my cell number, email address and backup number, also the telus account number. They wanted to give me a discount on my service, they want...
- 1 year ago
It's most definitely fraud. To go immediately from calling you a "customer" to then asking how much you pay is quite the contradiction.
Our outbound numbers are never local numbers but always remain vigilant even if the number appears legitimate at first. If you shared your info with the caller, consider filing a report with the Canada Anti-fraud centre: https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm
TELUS_Support
Official Support Team
1 year agoIt's most definitely fraud. To go immediately from calling you a "customer" to then asking how much you pay is quite the contradiction.
Our outbound numbers are never local numbers but always remain vigilant even if the number appears legitimate at first. If you shared your info with the caller, consider filing a report with the Canada Anti-fraud centre: https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm
12343
1 year agoNeighbour
I gave no info to the caller
Mary Sent from my Galaxy
- TELUS_Support1 year ago
Official Support Team
Well done. And of course, feel free to check in with us to verify the authenticity of any call you may receive!
- 123431 year agoNeighbourI will, thank you.