Forum Discussion
Di444
2 months agoOrganizer
Enterphone System Issue
I have been attempting to solve my problem - the enterphone system in our entrance requires a visitor to dial a 3 digit numer of the resident and when the resident answers they can buzz them in or no...
Di444
2 months agoOrganizer
Thanks for the reply. I still have not solved the problem. I visited a Telus store today and the agent gave me a number to call. He also suggested that I should ask out Superintendent to remove my number and then reinstall it. He thought that may work. I am going to talk to our Super tomorrow. Hope I get it solved as I will be ordering groceries online all winter.
TELUS_Support
Official Support Team
2 months agoThat could be the fix as well. Please keep us updated!
- Di4442 months agoOrganizer
No - installing and re-installing my phone number did not resolve the problem.
And when I called the number the Telus agent gave me it was another circus. First I had to get through another AI and that made me even more upset. Finally got somebody in Mobility Tech Support - at s call centre somewhere in Central America, judging from her accent. She had difficulty in understanding what I was attempting to explain about the Enterphone. She then said she was having technical issues at her end and she would call me back. No callback.
I am now going to buy a reburbished phone today and see if that solves the problem. If not, then I will be switching my accoun to Rogers.