Forum Discussion
Enterphone System Issue
I have been attempting to solve my problem - the enterphone system in our entrance requires a visitor to dial a 3 digit numer of the resident and when the resident answers they can buzz them in or no...
FuzzyLogic
Community Power User
Community Power UserMight be related to Telus Call Control? If you have it enabled you will need to find the number the enterphone uses and unblock it.
This is the situation in our building when we had our enterphone updated.
Thanks for the reply. I still have not solved the problem. I visited a Telus store today and the agent gave me a number to call. He also suggested that I should ask out Superintendent to remove my number and then reinstall it. He thought that may work. I am going to talk to our Super tomorrow. Hope I get it solved as I will be ordering groceries online all winter.
TELUS_SupportOfficial Support Team
That could be the fix as well. Please keep us updated!
No - installing and re-installing my phone number did not resolve the problem.
And when I called the number the Telus agent gave me it was another circus. First I had to get through another AI and that made me even more upset. Finally got somebody in Mobility Tech Support - at s call centre somewhere in Central America, judging from her accent. She had difficulty in understanding what I was attempting to explain about the Enterphone. She then said she was having technical issues at her end and she would call me back. No callback.
I am now going to buy a reburbished phone today and see if that solves the problem. If not, then I will be switching my accoun to Rogers.
