Forum Discussion

gizmo469's avatar
gizmo469
Just Moved In
8 hours ago

discount promised not delivered

why would telus send you an offer and not fulfill it ?for example I was offered a 15.00 dollar discount on my mobility if I signed up with them for internet .now the agents are telling me a bunch of **** . anyone on here had this issue and how was it resolved 

1 Reply

  • fawnyglow's avatar
    fawnyglow
    Just Moved In

    Same here. Signed up cause they promised a discount Telus has with my building, saying it's cheaper and has more data than my previous carrier. Cut to now, and the discount is not applied in my first bill, and I end up paying 30 CAD MORE than my previous plan. I might leave and swap back cause my dispute form isn't sending either.