Forum Discussion
Therapist
5 months agoNeighbour
Disconnection with no notice
Today my phone account was suspended with no warning. My latest email from Telus on July 3 says my bill is due July 28 coukd only get a biot who says I did not honor a previous payment arrangement...
TELUS_Support
Official Support Team
5 months agoDefinitely not the experience we want for our customers. Your best bet would be to get in touch with our Payment Arrangements team to discuss this. We'll send you a message to discuss further as well.