Forum Discussion
Convert prepaid to other plan
I got a prepaid talk and text 100 for a special project while I'm abroad. Turns out, prepaid does not work while traveling. I need urgent access to the voicemal and would like to use voice and te...
TELUS_Support
Official Support Team
Official Support TeamHi monttoro - you can convert your account to a post-paid account. We will send you a message on how to get started.
Could I get an email please with information how to convert my prepaid number to postpaid account that would be greatly appreciated. I’ve talked to numerous representatives on the phone and they couldn’t figure out how to do it. I would really like to change it .
Thank you very much For your time and I look forward to hearing from you really soon thank you
- TELUS_Support
Hi there, we don’t have an email contact available, but you can call 1-825-404-6720 for assistance.
