Forum Discussion

pankajv1879's avatar
pankajv1879
Neighbour
11 months ago
Solved

Changing a Rate Plan while on contract

I am looking to change a rate plan while I am under a 2 year contract (with a device). I spoke to one of the customer support person on the chat and they said it can be done without changing the cont...
  • NFtoBC's avatar
    11 months ago

    In the past, the subsidy on the device is tied to the contract (and monthly costs) so you would need to cancel your current contract with any penalties, and start a new one. I expect this is still the case.

    Once the contract expires, you go on a month to month rate plan. At this time you can effectively cancel the month to month by meeting the requirements of the new plan, which sometimes includes a new device, unless you choose a bring your own device plan. Often, a new plan costs more than your current plan.

    YMMV.