Forum Discussion
CAN-US_MEXICO plan
Hi, I'm planning a trip to US and I currently have the "Unlimited 5G+ Premium unlimited CAN-US-Mexico plan. I want to confirm, if I should keep "Mobile Networks" setting as having my Data on or of...
I’m in puerta Vallarta and my phone won’t connect to a network at all. It’s been days. I’ve manually selected TELCEL and changed to LTE. Nothing works. The plan isn’t worth it at all. My friend with Rogers connects no problem. Telus has terrible network coverage in Mexico.
TELUS_Support
Official Support Team
Official Support TeamHi there, can you power cycle your device and try again?
Also in Mexico currently, my phone will not connect… never had this issue previously.
Tried many things with no success.
