Forum Discussion
Billing Discrepancies and Service Concerns
Dear Telus Customer Support,
I am writing to express my concern and frustration regarding recent interactions with a Telus salesperson named Nia, who visited our home to promote a home security pac...
none they are just trying to take it elsewhere and pretend they are going to help...Ours was with phones, but same scams it is corporate that operates in this manner. I have had telus rep tell me that this is what they do and then people are blaming stores...We confirmed our deal up front and got confirmation letter...Telus has tried everything to stop the original agreed to contract that they used to send us looking for the phone so they could confirm once we found phone everything was good to go, then send us a text that we didn't meet the eligibility criteria...But you snt us an exclusive offer and sent confirmation to us that that offer was valid...
TELUS_Support
Official Support Team
Official Support TeamHi there - if you are still having issues we are here to help. Please send us a private message so we can gather some personal information and go from there
