Forum Discussion
giantbrownguy
21 days agoRockstar
Automatic switching to LTE
Hi folks, I am using an iPhone 15 pro max. For those that know Vancouver, I ride the West Coast Express and find that through Burnaby and into East Vancouver, my phone has pretty mediocre service in...
- 20 days ago
5G through Burnaby and East Van can be spotty, especially since your 15 Pro Max isn't auto-switching like it should. To fix this for your commute, go to Settings > Cellular > Cellular Data Options > Voice & Data and select LTE. This will lock your phone to the LTE network, preventing it from constantly dropping your connection while hunting for a weak 5G signal.
TELUS_Support
Official Support Team
20 days agoIt can be the device as it depends on Apple's handling of low/weak signal. Sometimes phones will stick to a low signal over bumping down to a slower, stronger signal.
Let us know if that works!
giantbrownguy
14 days agoRockstar
Seemed to! Still a couple of dead areas by Barnet Marine Park in Port Moody/Burnaby, but otherwise LTE seemed to do it. Just a shame it won't automatically switch. Thanks!