Forum Discussion

giantbrownguy's avatar
21 days ago
Solved

Automatic switching to LTE

Hi folks, I am using an iPhone 15 pro max. For those that know Vancouver, I ride the West Coast Express and find that through Burnaby and into East Vancouver, my phone has pretty mediocre service in...
  • TELUS_Support's avatar
    20 days ago

    5G through Burnaby and East Van can be spotty, especially since your 15 Pro Max isn't auto-switching like it should. To fix this for your commute, go to Settings > Cellular > Cellular Data Options > Voice & Data and select LTE. This will lock your phone to the LTE network, preventing it from constantly dropping your connection while hunting for a weak 5G signal.