Forum Discussion
deekay
29 days agoNeighbour
Additional Europe Easy Roam Travel Pass
I was recently in Europe and returned home to Canada. We still have active 30 day Europe Easy Roam Travel Passes on our accounts. We are heading back to Europe again. I’ve been told that they will ex...
deekay
21 days agoNeighbour
The old pass has apparently expired but is still showing and there is no option to add a new pass. When I search it says I’m covered by the 30 day pass. Is there any way to fix this glitch without having to call? Since that’s even more charges I’ll have to incur and I’ve been told to keep my phone on airplane mode until it is resolved.
TELUS_Support
Official Support Team
21 days agoHi, we'll need to access your mobile account in order to help you so we'll send you a private message shortly, thanks !