Forum Discussion
1-866-558-2273
is this number a joke no one is answering! on hold for nearly 1hr still no answer. When they want the bill paid everything is available when you want a device to get credited back al hell brake loose and no one could even dare help on that. Worst of all 4 week s to get the bill corrected even the unit was already received and a confirmation was sent that all was great and balance is zero yet it still showing frustrating
2 Replies
Replies have been turned off for this discussion
TELUS_SupportOfficial Support Team
We’re sorry for the frustration you’re experiencing. If you’ve already received confirmation that the unit was returned and the balance is cleared, there shouldn’t be any further delays with your bill. To speed things up, can you please send us a private message with your account details? We’ll look into.
did you get my reply?
