Forum Discussion
Upgraded Services and 2 accounts were created instead and broke the internet
Was originally a 1 gig fiber and upgraded to 3 gig fiber. They created a second account and didn't remove the original and now the internet is broken. Tech support is troublesome. First agent was of...
TELUS_Support
Official Support Team
Official Support TeamLike the third agent mentioned, it is odd that they had to create separate accounts. We'd like to take a look into this for you and will send you a PM shortly.
