Forum Discussion
Unresolved Referral Credit & Portal Issues — Escalation Request
I joined Telus in January 2026 and referred two customers shortly after. I was informed that the referral credits would be applied within 4–5 weeks. It has now been nearly six months, and I have yet ...
Still the problem is not resolved and no one is bothered about it. Such a worst customer service team I had ever seen
TELUS_Support
Official Support Team
Official Support TeamHi prabukrishnan - it looks like our team tried to contact you so we please ask that you answer the phone so the team can resolve the issue. We can't make changes without your consent so please answer when the team tries to call you
