Unable to submit a Business Support Request or reach a live agent

Hello TELUS Support Team,

Could someone please help me reach the appropriate support team?

I’m experiencing several issues:

• The Business Billing Inquiry form repeatedly displays an error when submitting.
• The chatbot identifies the profile as non-business and will not transfer me to a live agent.
• Bill Analyzer shows only some of the accounts visible in My TELUS.
• Attempts to link additional accounts are unsuccessful.

I have tried the available self-service options but keep reaching the same dead ends.

Could a support representative please contact me by private message so I can provide the details securely and have a support case opened? I would appreciate written assistance rather than a phone callback.

Thank you for your help.