Forum Discussion
Unresolved Referral Credit & Portal Issues — Escalation Request
I joined Telus in January 2026 and referred two customers shortly after. I was informed that the referral credits would be applied within 4–5 weeks. It has now been nearly six months, and I have yet ...
Here are the things I tried
- Phone browser (clearing cookies)
- Phone - Incognito mode
- Laptop - Both clearing cookies & Incognito
- Phone myTelus app - I believe we can't clear cookies for the app
I suggest you to test it from your end
TELUS_Support
Official Support Team
Official Support TeamThank you, we'll send you a PM shortly and take a look.
