Forum Discussion
ithero
9 months agoFriendly Neighbour
Telus Fiber + Static Public IPs: NAH must not be in Bridge mode?
I keep hearing over and over again from Telus on-site techs and support agents that the Network Access Hubs will not work with Static IP addresses if set to Bridge Mode and they should be set to Rout...
bimmerdriver
9 months agoAdvisor
I find it really hard to believe Telus expects business customers to use an NAH with NAT with static IP addresses. An NAH only slightly less of a toy router than the T3200M. It must be possible to use an ONT.
ithero
9 months agoFriendly Neighbour
And yet, here we are. I am 300km away from the customer site to confirm visually the device that was installed. The on-site tech from Telus said he wasn't sure. The phone support said it was Arcadyan based on the job order. The firewall does not receive internets if I configure WAN with static IP addresses. But if I put it in DHCP mode, it gets a private 192 address and the internet works. Telus support says that's how NAH should be configured if I want to use static IPs, which DOES NOT MAKE ANY SENSE.
- bimmerdriver9 months agoAdvisor
I found a thread on Reddit about this topic. Apparently, you can set port 1 to bridged mode and then the static IP can be assigned to the MAC address of your router.
Here is a link: Public Static IP for business : r/telus
- bimmerdriver9 months agoAdvisor
Here is another thread with more details: Business PureFibre Static IP Subnet NAH Configuration : r/telus
- ithero9 months agoFriendly Neighbour
Ok, this last reddit link that you posted has some observations that shed some light on how the NAH could be working with Static IPs. Based on them I've put together a working theory, and if my speculations are proven true, then I can only say that the implementation is so... twisted?
And the comical part is that such an implementation could really require that the NAH remained in the router mode, not bridge mode.
I'll describe everything in my next comment. I just thought I'd follow up real quick.
BTW my HW is NH20A and FW is v1.18.02 build04.