Forum Discussion
New fibre 3G install in 2 weeks: What can I expect?
I ordered Fibre Internet 3G + Wi-Fi with 5 static IP addresses. The order confirmation said I have to be onsite for the install. No problem. It also said I would need a router. No other information w...
TELUS_Support
Official Support Team
Official Support TeamHi there. To provide you with the most accurate and useful information regarding your installation and network setup, we ask that you send us a private message with your account details. This way, we can directly connect you with our technical team and ensure your specific requirements are addressed.
Regarding your questions:
- The number and type of devices used during installation, including whether they are rack-mountable, as well as the details about the 10G FSP+ transceiver, will be confirmed with our technical team.
- The access point installation and where it can be mounted will depend on the equipment we provide.
Hi TELUS_Support,
Prior to your post above I did send you a detailed PM with the information I thought you would need but I have no record of it having been sent.
A few minutes ago I sent you another PM with essentially the same information as this post. I have no record of it having been sent either.
Is it possible they are stuck in a moderation queue somewhere? Are new community members permitted to initiate PMs?
