Forum Discussion

gbodie's avatar
gbodie
Friendly Neighbour
27 days ago

SmartHome+ App ideas

Been using the Android SmartHome+ app with my outdoor camera for a year and have some suggestions. Posts like this should be out in the open for comment, not hidden on a Support team list.

1 - Detection needs to be improved. When I scan through clips I see that my wife left the house and apparently never returned. No, it wasn't a foggy day and she didn't come in through some other door. I wonder what else was not captured in video?

2 - Classification is useless. The 90% case is one person walking to the front door, perhaps with a bag. Those get classified as Person, Person and Motion, or Person and Animal. There was always a Person, always Motion and never an Animal so what's the criteria? One clip said Package when something was on the porch for over a day, and a person just walked past it. It didn't get called Person or Motion, just Package. ALL of those classifications are effectively the same as "Something was seen".

3 - File management is clumsy. For whatever reason I may have 50+ recent clips saved. I'd like to be able to select many of them and delete them all at once. Just like in File Manager: click on one and shift-click on another to select those two and everything in between and then just hit delete once.

4 - Temporary ignore. If we're going to be in the camera's view doing something I don't need 50+ clips of us doing that. I want to tell to tell the camera to stop recording for the next {variable} number of minutes - 30, 60, 90 - some selection from a list. After that timer expires, start paying attention again. 

5 - Reboot. As a troubleshooting step I'd like to be able to use the app to tell the camera to reboot itself. That saves me having to get a ladder and climb into the attic to find where the camera is plugged in to power cycle it. That's my fault for installing it there, but still, it would make things easier.

Other ideas for improvements?

3 Replies

  • gbodie's avatar
    gbodie
    Friendly Neighbour

    One more suggestion -

    6 - Better operation of the list of clips. If I have 50 clips and I scroll down to the oldest (annoying that you have to swipe repetitively instead of just pulling down a scroll bar) and view it. Having seen it, I delete it. Now the list repositions to the top / most recent again when it SHOULD leave me on the list entry that is closest to the one I just viewed and deleted. So now I have to swipe repetitively again to get back to the bottom!

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hi gbodie - sorry we missed your original post. We will pass this along to the team. Thank you!

  • gbodie's avatar
    gbodie
    Friendly Neighbour

    No responses. Does that mean everyone thinks the app is great, or does that mean I posted this in the wrong area, or what?