Forum Discussion
Fake promotion or error
Received this loyalty offer 4 th time in last 3 months but don’t able to redeem
eitther it is fake again or you guys have a issue at your backend
pls resolve it
see the photo attached
5 Replies
TELUS_SupportOfficial Support Team
Thanks for the info, seems like you are getting an error message and need to call. They should help you redeem your offer.
This issue is on my account , everytime I received offer had encountered with this issue
- TELUS_Support
Have you called in about it?
