Forum Discussion
Fake promotion or error
Received this loyalty offer 4 th time in last 3 months but don’t able to redeem eitther it is fake again or you guys have a issue at your backend pls resolve it see the p...
TELUS_Support
Official Support Team
Official Support TeamThanks for the info, seems like you are getting an error message and need to call. They should help you redeem your offer.
This issue is on my account , everytime I received offer had encountered with this issue
- TELUS_Support
Have you called in about it?
A lot of times
last time they told offer is sent by mistake
and they told me that you will receive new offer when eligible
now I received the new offer do checking
- TELUS_Support
Ok, we will send you a private message.
