Forum Discussion

Mvpete's avatar
Mvpete
Organizer
11 months ago

Connect app log in

Hi, i have been trying to log in into my telus connect app for weeks and i always get the same message : sorry our log in service is unable to log you in at this time. 

 

Any solutions ?

3 Replies

  • I can’t get into it either.    Others have been having the same issue but no response .  

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Helllo Mvpete Cathop there was a patch released a short while ago to correct this issue. Are you still unable to get in to the Connect app? If not, have you updated to the latest version?

      • Cathop's avatar
        Cathop
        Organizer
        Hi

        The app is now working for me!

        Sent from my iPhone