Forum Discussion

Shannonj's avatar
Shannonj
Friendly Neighbour
2 years ago

Wifi Pin

I am trying to connect an old laptop to the Pure Fibre internet and it is asking for the 8 digit pin on the router but I don't see any Pin on the router.

2 Replies

  • BrandonT's avatar
    BrandonT
    Icon for TELUS Team Member rankTELUS Team Member

    Hi Shannonj,


    It appears your older laptop is trying to use WPS for authentication, But your TELUS router is using WPA2.

    Do you see any option that says "Connect using a security key instead"?



    If you don't see this option, can you please provide us with which Modem/Router/Gateway you are using?

     

     

    • Shannonj's avatar
      Shannonj
      Friendly Neighbour
      Yes, I do see that option. I will try that thanks!