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Susan10's avatar
Susan10
Neighbour
2 years ago

Whenever I go out and there I can’t get onto internet using my cellular dat

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Please ensure that mobile data is turned on in your phone's settings and that you’re not in Airplane Mode. If that’s all set, try restarting your phone to reset the connection. Also, verify that your account is up to date with a data plan that matches your usage.

    If you’re still having trouble, feel free to direct message us with your account details, and we’ll take a closer look for you.