Forum Discussion

2519's avatar
2519
Neighbour
6 months ago

refund

The monthly fee is 66.37 and l accidentally paid 6637.I haven't received the refund for the excess amount I paid. I applied for a refund in March, and I still have not received it now. The reply requires re-filling the application form and multiple reviews by many manages, making the process cumbersome.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello. We can investigate that for sure. We'll send you a private message to discuss further.