Forum Discussion

chevykarla's avatar
chevykarla
Neighbour
2 years ago

Moving out - Please process my cancellatiion

Hello, I am moving out April 30th 2024 and need to cancel internet service. Call Telus and I am waiting for the instructions to return the modem/booster. It has been quite a while and no answers.

What am I supposed to do?

 

1 Reply

  • El-Eric's avatar
    El-Eric
    Icon for Community Manager rankCommunity Manager

    Hi there chevykarla - the agent that you speak to will be able to direct you on how to return your equipment. Have you scheduled a cancellation yet?