Forum Discussion

Lazagna's avatar
Lazagna
Neighbour
22 days ago

Link to check for Optik TV upgrade

With the new equipment for Optik TV being given to new customers only and where us existing customers are getting nothing! I am wondering where the link is to see if we qualify.  I used to be able to check but now I cannot.

When will we get the new equipment?  Calgary!

2 Replies

  • As a long time Telus customer I have been asking the same thing for three years.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Appreciate your interest! Existing customers will be notified when migration to the new platform is available. While we can't provide a definitive timeframe here, rest assured our team will be notifying all eligible customers when the time comes.