Forum Discussion

cybuster's avatar
cybuster
Neighbour
2 years ago
Solved

How do you select 5ghz only on the wifi 6 routers

So is the only way to change any settings on the wifi hubs routers thru the app only?? Since you can no longer access the wifi setting on a pc?? So basically we can’t set anything or do anything with these routers because all you can do on the app is change names or set a password?? Seems pretty useless
  • Sure there's a way to log in to the web interface of the Wifi 6 units. You just need to find out what IP the unit has assigned to it. Most cases if you open the web interface for the main Telus gateway / router (192.168.1.254) it should show the device and it's IP. 

     

    For example, I have the T3200 gateway from Telus. When I open 192.168.1.254 in a browser, I can see the list of connected devices including the Wifi 6 or Boost 2.0 access point. Keep in mind, unless you set up a static IP for the Boost, this IP address can change.

    t3200-1.png

     

    If I then put that IP address into a browser, I get the login page for the Boost / Wifi 6 AP:

    t3200-2.png

    The username and password for it, if it's still set to the default ones, are on a sticker under the bottom cap on the Wifi 6 / Boost unit itself.

     

    Once logged in, click in Wi-Fi on the left menu:

    t3200-3.png

    By default the Boost / Wifi 6 AP will have a combined 2.4 and 5GHz network. If you wanted to disable the 2.4GHz network, click on WLAN 2.4 GHz at the top.

    t3200-4.png

    At this point you can simply select No for Enable Radio and hit Save to disable 2.4GHz.

    t3200-5.png

     

    If you wanted a separate 2.4GHz network that is just for smart devices, I have those screenshots here: https://forum.telus.com/t5/Internet-Home-Phone/I-was-just-upgraded-to-wifi6-equipment/m-p/148388#M36038. The smart device network does have separate SSIDs for the 2.4 and 5GHz networks. The only downside is that there is a password that cannot be changed.

3 Replies

Replies have been turned off for this discussion
  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi cybuster - Not sure what you mean, you can always log in to your modem and make changes. For the ease of use we built in the SSID/password settings to be changed through the app but you can always log into the modem.

     

    - Eric

    • cybuster's avatar
      cybuster
      Neighbour

      sry i should reword that there's no way to control the wifi settings of the wifi 6 hubs other than thru the telus app where all you can do is change password? coz if u access the admin console thru the gateway there's no options to change anything regarding the boosters/hubs like how do i change the wifi broadcast channel etc etc?

      • Nighthawk's avatar
        Nighthawk
        Icon for Community Power User rankCommunity Power User

        Sure there's a way to log in to the web interface of the Wifi 6 units. You just need to find out what IP the unit has assigned to it. Most cases if you open the web interface for the main Telus gateway / router (192.168.1.254) it should show the device and it's IP. 

         

        For example, I have the T3200 gateway from Telus. When I open 192.168.1.254 in a browser, I can see the list of connected devices including the Wifi 6 or Boost 2.0 access point. Keep in mind, unless you set up a static IP for the Boost, this IP address can change.

        t3200-1.png

         

        If I then put that IP address into a browser, I get the login page for the Boost / Wifi 6 AP:

        t3200-2.png

        The username and password for it, if it's still set to the default ones, are on a sticker under the bottom cap on the Wifi 6 / Boost unit itself.

         

        Once logged in, click in Wi-Fi on the left menu:

        t3200-3.png

        By default the Boost / Wifi 6 AP will have a combined 2.4 and 5GHz network. If you wanted to disable the 2.4GHz network, click on WLAN 2.4 GHz at the top.

        t3200-4.png

        At this point you can simply select No for Enable Radio and hit Save to disable 2.4GHz.

        t3200-5.png

         

        If you wanted a separate 2.4GHz network that is just for smart devices, I have those screenshots here: https://forum.telus.com/t5/Internet-Home-Phone/I-was-just-upgraded-to-wifi6-equipment/m-p/148388#M36038. The smart device network does have separate SSIDs for the 2.4 and 5GHz networks. The only downside is that there is a password that cannot be changed.