Forum Discussion

CBR's avatar
CBR
Neighbour
6 months ago

Equipment return waybill

I canceled my home services Monday, but still have not received a confirmation with the waybill in my emails (or junk).  How can I get the waybill?  I’ve tried calling in to customer service but I cannot get an answer or are on hold over an hour.  Can anyone assist? 

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We've sent you a private message with details on how we can have the waybill sent over, thanks!

    • CBR's avatar
      CBR
      Neighbour

      Thank you so much!! I have received the message & followed the instructions.  Just waiting for next steps.  : )