Forum Discussion
Credit Balance on Account - after MONTHS
Hello -
A few months ago I cancelled my service.
I have a negative balance.
I was told that amount would be credited to me after a few billing cycles.
I keep getting bills, the negative balance stays the same.
I would like the credit returned to me.
3 Replies
TELUS_SupportOfficial Support Team
Hi barlovv - we would need to speak privately to check the account after verification is completed. Please send us a private message and we'll be happy to help
Message sent.
- TELUS_Support
Thanks, we replied to your message.
