Forum Discussion

barlovv's avatar
barlovv
Organizer
7 months ago

Credit Balance on Account - after MONTHS

Hello -  A few months ago I cancelled my service.  I have a negative balance.  I was told that amount would be credited to me after a few billing cycles.  I keep getting bills, the negative...
internet
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
7 months ago

Hi barlovv - we would need to speak privately to check the account after verification is completed. Please send us a private message and we'll be happy to help

barlovv's avatar
barlovv
Organizer
7 months ago

Message sent.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    7 months ago

    Thanks, we replied to your message.