Forum Discussion
Boost App showing poor performance
I have Telus Boost set up at home - using 5 routers as my house is quite large. Performance is generally good.
A firmware update was done on the boosters a few days ago (Sept 23 2019) - this appeared in the Telus Boost App notifications area.
I have noticed the Boost App is showing "Poor" performance on 3 of the 5 devices (this was not the case before).
I have shut down and restarted all of the routers including the Telus modem but this does not change anything.
Performance is generally good throughout the house but I am wondering if the App is detecting interference.
The house is about 10 years old and the original owner installed a lot of audio cables in the walls.
Does anyone have any tips for troubleshooting this? I have done speed tests via the Telus Boost App throughout the house and they generally render fairly close to my wired speed (150 Mbps). But I do see glitches from time to time and I am wondering if I am overlooking something.
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- NFtoBC
Community Power User
Likely the new updated App is using a slightly different throughput calculation to derive the rating. If you are seeing the throughput you expect, I wouldn't worry about an arbitrary 'quality' level.
