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BlairP291's avatar
BlairP291
Organizer
7 years ago

Boost App showing poor performance

I have Telus Boost set up at home - using 5 routers as my house is quite large.  Performance is generally good. A firmware update was done on the boosters a few days ago (Sept 23 2019) - this appear...
NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
7 years ago

Likely the new updated App is using a slightly different throughput calculation to derive the rating. If you are seeing the throughput you expect, I wouldn't worry about an arbitrary 'quality' level.

 

BlairP291's avatar
BlairP291
Organizer
7 years ago

Thanks NFtoBC 

The WiFi is still dropping from time to time and I am wondering how to troubleshoot the root cause.

The distance between Booster devices is within spec (20 feet vs 12 m/ 40 feet)

I turned off other Wifi networks

Is there a way to see how well the mesh network is communicating?

 

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User
    7 years ago

    BlairP291 

     

    I see Wi-Fi drops on one device only - my cellular iPad. everything else seems to connect solidly. Unfortunately, I have not found resolution to this issue, and am uncertain if it is the iPad or Boost device.

     

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